Mutyam Steel

Mutyam Dealer — Privacy Policy

Last updated: 2025-12-06

This Privacy Policy explains how Mutyam Steel ("we", "us", or "our") collects, uses, discloses, and protects personal information when you use the Mutyam Dealer mobile application (the "App") on iOS devices.

1. Information We Collect

We may collect the following categories of information:

Personal Information: name, phone number, email address, and other contact details you provide when creating an account or contacting support.
Account Data: username, hashed password (if applicable), profile information, and account preferences.

2. How We Use Your Information

We use personal information for the following purposes:

To provide, operate, and maintain the App and its features.
To create and manage your account and authenticate users.
To communicate with you, including responding to support requests and sending administrative messages.
To analyze usage and improve the App, perform diagnostics, and monitor performance.
To detect, prevent, and address technical issues and fraud.
To comply with legal obligations.

4. Third-Party Services

We may share data with third-party service providers to support our operations. Common third parties include:

Hosting and database providers

Please note that third parties have their own privacy practices and you should review their privacy policies. We limit data sharing to what is necessary and require service providers to protect your data.

6. Data Retention

We retain personal data only as long as needed to fulfill the purposes described in this policy, for legal compliance, to resolve disputes, and to enforce our agreements. Retention periods vary by data type; account data is typically retained until the account is deleted plus a reasonable period for backups and legal obligations.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access and obtain a copy of your personal data.
Request rectification of inaccurate or incomplete data.
Request deletion of your personal data (right to be forgotten).
Restrict or object to certain processing activities.
Withdraw consent where processing is based on consent.
Request data portability where applicable.

To exercise any of these rights, contact us at customercare@mutyamsteel.com. We may ask for information to verify your identity before fulfilling a request.

8. Deleting Your Account

If the App supports account deletion, describe the process here. Example: "You may delete your account at any time from the app settings or by emailing customercare@mutyamsteel.com. Deletion requests will be processed within a reasonable time frame and we will remove your profile and personal data except where retention is required by law."

9. Children’s Privacy

Our App is not intended for children under the age of 13 (or other age as required by local law). We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child without parental consent, we will take steps to delete that information.

10. Data Security

We implement reasonable technical and organizational measures designed to protect personal data. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

11. International Transfers

Your data may be processed and stored in countries outside your jurisdiction. When transferring personal data internationally, we rely on appropriate safeguards such as standard contractual clauses or adequacy decisions where required.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date and, where appropriate, notify users via the App or email. Continued use of the App after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy, please contact:

Mutyam Steel
Email: sales@mutyamsteel.com
Address: Mutyam Steel Pvt.Ltd
Plot No: 2, Sagar "X" Road,
L.B Nagar, Hyderabad – 500 074