Privacy Policy

1. Introduction & Overview

Mutyam Steel Pvt. Ltd. (“we,” “our,” or “us”) is an authorized distribution partner of Tata Steel, operating across Telangana and Andhra Pradesh since 1998. We respect your privacy and are committed to protecting the personal and commercial information you share with us through our website (mutyamsteel.com) and communication channels.

2. Information We Collect

We collect information that you provide directly when interacting with our platform, including:

• Contact Information: Full name, corporate email address, telephone/mobile number.
• Business Details: Company name, GST number, delivery address, project specifications, and structural requirements.
• Inquiry & Lead Data: Information submitted via dealer locator, bulk quote requests, price list downloads, or contact forms.
• Technical Data: IP address, browser type, operating system, and browsing behavior gathered via standard server logs and analytical tools.

3. How We Use Your Information

The information collected is utilized exclusively for legitimate business purposes:

• To provide steel rate quotations, technical specifications, and official price lists.
• To connect you with certified dealers, fabricators, or structural engineers in your district.
• To process and fulfill commercial procurement orders and schedule warehouse dispatches.
• To send quarterly steel intelligence reports and important product updates (with opt-out options).
• To maintain regulatory compliance and prevent fraudulent transactions.

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share necessary information with trusted partners strictly for fulfilling services, such as:

• Authorized Tata Steel Network: To coordinate product warranties, primary mill dispatches, and material test certificates (MTC).
• Logistics Partners: To manage freight delivery, weighbridge verification, and site unloading.
• Legal Authorities: When required by applicable Indian laws or judicial orders.

5. Data Security & Retention

We implement industry-standard SSL/TLS encryption, secure cloud infrastructure, and strict role-based access controls to safeguard your data. Your information is retained only as long as necessary to fulfill commercial obligations or comply with tax and statutory requirements.

6. Your Rights

You have the right to request access to the personal data we hold about you, request corrections, or request deletion of your non-statutory records. To exercise these rights, please contact our privacy compliance team.